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Privacy Policy

Last Updated: January 16, 2026

Version: First Edition

When you use this website or websites commissioned by Neolix (collectively referred to as "this website"), Neolix Huitong (Beijing) Technology Co., Ltd. and/or its affiliated companies (collectively referred to as "Neolix" or "we") may obtain some of your information. To clarify the rules for the collection, use, and protection of your information, we have formulated this Privacy Policy. This Privacy Policy will help you understand the following: 1. The scope, methods, and purposes of our collection of personal information; 2. How to use Cookies and related technologies; 3. How we store and use your personal information; 4. How we share, transfer, and publicly disclose your personal information; 5. How we protect your personal information; 6. Your rights; 7. How we handle children's personal information; 8. How your personal information is transferred globally; 9. How this policy is updated; 10. How to contact us. Before using this website, please read this Privacy Policy carefully. If you do not agree to any terms, please stop using this website. If you continue to use this website, it will be deemed that you have fully understood and accepted all the contents of this policy. We may update any terms of this Privacy Policy from time to time in accordance with Article 9 of this Privacy Policy and will re-obtain your consent. This policy only applies to services provided to you by Neolix through this website or websites commissioned by Neolix. However, please understand and note that this policy does not apply to services provided to you independently by other third parties. If you connect to third-party services or websites not commissioned by Neolix through this website, you understand that these services are provided to you independently by third parties, and Neolix does not assume any legal responsibility for their processing of your personal information. You should carefully read the privacy policies or user agreements formulated by such third parties to understand the relevant rules and statements regarding their processing of your personal information.

1. Scope, Methods, and Purposes of Our Collection and Use of Personal Information

Personal information refers to various information recorded in electronic or other ways that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. Personal information that has been anonymized through technical processing so that the personal information subject cannot be identified and the processed information cannot be restored does not constitute personal information.

In the process of using this website, we will collect or use your personal information within the necessary scope of providing relevant services in accordance with the following instructions (including information provided to Neolix by third-party institutions authorized by you to legally store your personal information and agreed by us to use for specific purposes). If you do not use this function, we will not collect or use the corresponding information.

(1) Browsing this website

When you browse this website through a computer or mobile device, we will automatically obtain your device's Internet Protocol (IP) address, browser type and version, time zone settings and location, browser plugin type and version, operating system and platform, and other technologies you use on your device to access the official website. This browsing information is automatically generated or recorded by the system, for example, through Cookies and related technologies or from software running on your device to generate or record information about your use of this website.

(2) Applying for positions we offer

If you choose to submit your resume to us through this website or websites commissioned by Neolix to apply for our positions, we or the websites we commission will obtain your personal information and resume information, such as name, date of birth, education, work experience, and contact information, to initially understand your employment intentions and arrange employment discussions with you.

In the case of obtaining the above employment information through this website (although we do not currently plan to obtain it through this website), we will not process your recruitment information beyond the necessary scope of the recruitment position and will respond to your personal information rights claims in accordance with the rules stated in this policy.

In the case of obtaining your employment information through our commissioned websites with your authorization, we will strictly constrain ourselves and the commissioned third-party institutions to process your employment information in accordance with the purposes you authorized, and require them to adopt protection measures no lower than the information security level stated in this policy.

2. How We Use Cookies and Related Technologies

To ensure the normal operation of our products, we will store small data files called Cookies on your computer or mobile device.

Cookies usually contain identifiers, site names, and some numbers and characters. With the help of Cookies, products can store data such as your preferences. We will not use Cookies for any purpose other than those stated in this policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer, and most web browsers have the function of blocking Cookies. However, if you do so, you may need to manually change user settings each time you visit this website.

3. How We Store and Use Your Personal Information

We will store your personal information until you cancel your account, delete personal information, or we terminate the corresponding function or service. After that, we may still store some of your personal information within the scope required or permitted by law and anonymize it to the extent feasible. However, at any time, unless we intentionally or negligently cause the disclosure of your personal information, we do not assume responsibility for the custody of your personal information.

We will only use your personal information for the purposes listed in this Privacy Policy. If it is needed for other purposes listed in this Privacy Policy, we will obtain your consent.

4. How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Sharing

We will not share your personal information with any company, organization, or individual other than Neolix, except in the following circumstances:

(a) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties;

(b) Sharing in accordance with legal provisions or mandatory requirements of government departments;

(c) Disclosure for investigating, preventing, or combating fraud, security incidents, or technical issues, or for conducting or assisting in litigation, arbitration, or other legal procedures;

(d) Sharing with our affiliated companies: To improve our technology and services, your personal information may be shared with Neolix's affiliated companies. We will only share necessary personal information and be bound by the purposes stated in this Privacy Policy. If affiliated companies change the purpose of processing personal information, they will again seek your authorization and consent;

(e) Sharing with authorized partners: To achieve the purposes stated in this policy, some of our services may be provided by authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. Our partners have no right to use the shared personal information for any other purpose.

For companies, organizations, and individuals with whom we share personal information, we will ensure that encryption or other security measures are taken when sharing data to ensure the security of personal information, and require them to process personal information in accordance with our instructions, this Privacy Policy, and any other relevant security measures.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

(a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

(b) In the event of merger, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy, otherwise we will require that company or organization to re-obtain your consent.

(3) Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

(a) After obtaining your explicit consent;

(b) Disclosure based on law: In the case of legal requirements, legal procedures, litigation, or mandatory requirements from government authorities, we may publicly disclose your personal information.

5. How We Protect Your Personal Information

We will use security protection measures that meet industry standards to protect your personal information, prevent unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonably feasible measures to protect your personal information. For example, we will use encryption technology to ensure data security and adopt encryption methods when launching external applications. At the same time, we have also established a comprehensive information security protection system to ensure the security of data including your personal information.

After the unfortunate occurrence of a personal information security incident, we will inform you in a timely manner of the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you, in accordance with legal and regulatory requirements. We will inform you of the relevant situation in a timely manner by email, phone, etc. When it is difficult to inform each personal information subject individually, we will take reasonable and effective ways to publish announcements. At the same time, we will also actively report the handling of personal information security incidents to regulatory authorities as required.

6. Your Rights

In accordance with relevant laws, regulations, and standards in China, as well as common practices in other countries and regions, we guarantee that you can exercise the following rights regarding your personal information:

(1) Access Your Personal Information

Before canceling your account or we interrupt the service, you have the right to access your personal information, except as otherwise provided by laws and regulations. If you want to exercise the right to access data, you can access it in the following ways:

Personal registration information: If you wish to access your personal registration information, you can perform such operations through the personal information page of the corresponding application.

If you have reasonable needs to access other personal information, please send an email to compliance@neolix.cn.

(2) Correct Your Personal Information

When the personal registration information you provide is incorrect, you can correct it through the personal information editing page of the corresponding application. If you believe that your other personal information is incorrect, please send an email to compliance@neolix.cn.

(3) Delete Your Personal Information

In the following circumstances, you can request us to delete personal information:

(a) If our processing of personal information violates laws and regulations;

(b) If we collect and use your personal information without obtaining your consent;

(c) If our processing of personal information violates the agreement with you;

(d) If you no longer use our products or services, or you cancel your account;

(e) If we no longer provide products or services to you.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization.

After you delete information from our services, we may not immediately delete the corresponding information from the backup system, but will delete this information when the backup is updated.

You should note that as an alternative to deleting information, we may anonymize personal information. In addition, we may store some of your personal information within the scope required or permitted by law and anonymize it to the extent feasible.

(4) Change the Scope of Your Authorization and Consent

You can refuse us to save your personal settings for visiting the website by blocking Cookies. For related instructions, see Article 2.

(5) Cancel Your Account

If you have registered an account, you can cancel the previously registered account at any time, and you can do so through the corresponding page.

After canceling the account, we will stop providing you with the corresponding services or functions, and delete your personal information in accordance with your requirements, except as otherwise provided by laws and regulations.

(6) Restrict Automatic Decision-Making by Information Systems

In some services or functions, we may make decisions solely based on non-human automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request us to provide explanations, and we will also provide appropriate remedies.

(7) Responding to Your Above Requests

For security purposes, you may need to provide a written request or prove your identity in other ways. We may first ask you to verify your identity before processing your request. We will respond within fifteen working days after verification. If you are not satisfied, you can also complain through the methods listed at the end of this Privacy Policy.

For your reasonable requests, we will not charge fees in principle, but for multiple repeated requests that exceed reasonable limits, we will charge certain cost fees as appropriate. For requests that are groundlessly repeated, require excessive technical means (for example, require the development of new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involve information stored on backup servers or hard drives), we may refuse them.

In the following circumstances, in accordance with legal and regulatory requirements, we will be unable to respond to your request:

(a) Directly related to national security and defense security;

(b) Directly related to public safety, public health, and major public interests;

(c) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

(d) There is sufficient evidence that you have subjective malice or abuse of rights;

(e) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

(f) Involving trade secrets.

7. How We Handle Children's Personal Information

The functions and services related to this website are only for adults who are 18 years old or older. Children under 14 years old are not allowed to create their own user accounts and should not use the corresponding functions or services. If parents or other guardians fail to supervise or allow children to use the corresponding functions or services, it is deemed that parents or other guardians agree to this Privacy Policy on behalf of children.

8. How Your Personal Information is Transferred Globally

Personal information collected by us in China will be stored in China.

Unless we obtain your separate consent and comply with the requirements of the Personal Information Protection Law and related personal information protection laws and regulations for the export of personal information, we will not transfer or store your personal information outside China.

9. How This Policy is Updated

Our Privacy Policy may change. Without your explicit consent, we will not reduce the rights you should enjoy under this Privacy Policy. We will publish any changes to this policy or the updated version on the website or to your email. We will also archive the old version of this policy for your reference.

10. How to Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, or if you find that we or our staff have violated this Privacy Policy, please contact us through the following methods:

Email: compliance@neolix.cn

Address: 4th Floor, Building D, Jingyi Technology Building, Haidian District, Beijing

Recipient: Neolix Legal Team

This Privacy Policy is governed by the laws of the People's Republic of China. Any disputes regarding this policy shall be submitted to the people's court with jurisdiction in Daxing District, Beijing, China.